While streaming is the new normal by now, people still have equipment to control, at least one more device than the TV for many people - for example an A/V receiver or advanced soundbar. Maybe we are not enough A/V enthusiasts for this market. Now left with just a keyboard and a mouse from your brand (which I also love by the way, but just not as much). I also still love my Squeezebox products. Why are you discontinuing these products? I love my Harmony Elite and integrating with the Hub for automations. Will Logitech do anything for me for my inconvenience? We do not expect your Harmony experience to be impacted as a result of this decision. No exceptional refunds will be given as the Harmony service and customer support are not impacted. I just bought a Harmony, can I get a refund? Please refer to the return policy from the place of purchase. Our support team will continue to be available, and we will continue to offer resources such as FAQs on. When you say I’ll continue to get service and support, what does that mean? We plan to continue to make updates to the Harmony desktop software and Harmony apps for Android/iOS. How long will you keep the service and support going really? Our goal is to keep service running as long as customers are using it. Will my Harmony remote be impacted? When? There should be no impact with existing Harmony customers, we plan to continue to offer service and support. We plan to continue to offer service and support. I use my Harmony with Alexa and Google, will the integrations with 3rd parties change? This decision only impacts the manufacturing of new Harmony remotes. Customers can continue to enjoy what they’ve always enjoyed about Harmony: a powerful universal remote control in a world with many devices connected to the TV. What does the future hold for Harmony? Logitech plans to continue service and support for Harmony remotes.Ĭan you keep the service on so my remote will still work? Yes. What happens to my warranty? The decision to end manufacturing does not change your Harmony’s warranty. What’s the last day we can buy/find a Harmony? As supplies last at your retailers. Logitech plans to continue maintaining the Harmony database and software. Remaining Harmony remote inventory will continue to be available through retailers for new customers and support will continue to be offered.ĭoes this mean Logitech will no longer be maintaining the Harmony database and software? No. Remaining Harmony remote inventory will continue to be available through retailers for new customers, and support will continue to be offered.ĭoes this mean Logitech is no longer innovating on Harmony and designing new Harmony products? Yes. Is Logitech selling/closing/discontinuing Harmony? Logitech has made the decision to discontinue manufacturing Harmony remotes. Please visit the Q&A below for further information. We thank all members of the Harmony community, for allowing us into your living rooms and entertainment stacks. Customer and warranty support will continue to be offered. We also plan to continue to update the platform and add devices to our Harmony database. We plan to support our Harmony community and new Harmony customers, which includes access to our software and apps to set up and manage your remotes. We expect no impact to our customers by this announcement. While Harmony remotes are and continue to be available through various retailers, moving forward Logitech will no longer manufacture Harmony remotes. We have been getting questions from the community surrounding the future of Harmony, and we’re here with an official update.
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